Reservation Policy:
Upon confirmation of reservation dates and property, a rental agreement will be furnished to guests to review and sign. A one week grace period will be granted to provide ample time to return signed contract with reservation fee. Reservation will be confirmed upon receipt of signed contract and payment. The reservation fee is 50% of the rental rate. The remaining 50% will be due 60 days prior to arrival date, along with the cleaning fee and security deposit.
Fees:
A standard cleaning fee of $250 is required for post-departure cleaning. A fully refundable $1500 security deposit is required for each reservation, regardless of the duration of your stay. For private events and weddings, an additional security deposit may be required. An additional $500 pet deposit is also required for guests bringing pets.
Security Deposit Policy:
Security Deposits are cashed and held by Santa Barbara Luxury Rentals. If no damage has been incurred, the full amount of $1500 will be returned to Occupant within ten days of departure. All or any portion of the security deposit may be used as reasonably necessary to cure non-sufficient funds fees or other sums due; repair damage, excluding ordinary wear and tear caused by occupant or occupant’s guests; clean the premises and/or replace personal property. Within three weeks after Occupant vacates the premises, Owner shall furnish occupant with an itemized statement indicating the amount of any security deposit withheld and the basis for its disposition.
Cancellation Policy:
If Occupant cancels or otherwise terminates this Agreement, the reservation fee will not be refunded unless the Premises are re-rented to another party. The refund will be for the amount that the unit is re-rented for, minus a 10% fee.
Check-in / Check-out Procedures:
Check-in time is 4:00 pm on the arrival date. Upon receipt of final payment, guest will be furnished with check-in instructions and directions to the property. If you desire an earlier arrival time, please contact one of our reservationists the week prior to your arrival.
Check-out time is at 11:00 am on the departure date. Keys to the house should be left in the lockbox provided. A $150 charge will be required for any lost keys.
General Policies:
Smoking is not permitted at any properties managed by Santa Barbara Luxury Rentals.
Pets are allowed on a case by case basis. An additional $500 pet deposit is required and is fully refundable.
All homes are located in residential neighborhoods, and guests are expected to be respectful of noise ordinances and neighbors. Each property has a specific maximum occupancy. Please take note of the maximum number of guests allowed in the homes and condos before making your reservation, as this policy is strictly enforced.
Home & Condo Equipment:
All homes and condos are equipped for basic vacation needs. All bed linens, bath towels and beach towels are provided. Kitchen utensils and a starter supply of soap and paper products are made available for all rentals. Telephones are provided, and local calls are free.
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